The mission of SPL Laboratory is to provide the fastest and most accurate analysis service to its customers within the framework of legal and ethical principles in a way that ensures the continuity of the trust and success that it has created.
The following basic principles constitute the basis of the policy in order to ensure the continuity of success.
- Impartiality and Confidentiality
- Reliability and Honesty
- Speed
- Accuracy
- Risk Management
The SPL Laboratory consists of the following elements with its Quality Policy, risk management and performance monitoring approach;
- Realization of the services provided to customers in accordance with TS EN ISO / IEC 17025 Standard,
- Meeting the requirements of the TS EN ISO / IEC 17025 management system standard with planned and systematic approaches and continuously improving and improving the effectiveness of its processes;
- Our employees learn our quality management system based on TS EN ISO / IEC 17025 standard; adopt, implement and eliminate deficiencies to ensure continuity in quality;
- Analysis is carried out with methods and devices that have been proven to be nationally and internationally accurate, and the results are given as accurate and reliable as possible in the shortest possible time;
- Continuous development of methods by applying analysis methods in accordance with standards, understood by all employees and closely monitoring current scientific developments;
- Impartiality in the service provided by our laboratory; equality; implementation of the principle of independence and confidentiality of customer information, non-transfer of customer information to third parties without the written permission of customers
- Continuous and sustainable improvement of the quality of services provided by closely following professional scientific developments;
- Planning of internal and external quality control studies, implementation of quality parameters to ensure the quality of the analysis results jul;
- To keep the analysis quality under constant control by participating in national and international proficiency tests;
- Development of personnel qualifications by participating in internal-external and national/international trainings in accordance with the plans of the departments;
- Ensuring the operation of the devices in appropriate conditions by continuing periodic checks of the performance, maintenance, calibration of the devices;
- Based on customer and staff satisfaction; customer-oriented planning and execution of all activities;
- Goal-oriented management of processes;
- Compliance with all legal and other requirements that we are subject to regarding occupational health and safety by preventing occupational accidents and occupational diseases;
- Compliance with all legal and other requirements that we are subject to by conducting information security activities effectively, quickly and safely in a timely manner;
- Ensuring efficient use of resources and environmental protection,
- Analysis, control, etc. to protect and improve public health. fulfilling the duties determined by law in the field of laboratory services on the basis of TS EN ISO / IEC 17025: 2017 quality management system, in accordance with the relevant quality system standards; meeting the expectations of all customers and employees and ensuring their satisfaction,
- Ensuring that the Staff of the SPL Laboratory works according to the principles of impartiality, confidentiality, independent decision-making and accuracy using documents created within the framework of the Quality Management System,
- It undertakes to provide the financial, technological and human resources necessary for the provision of quality services, to comply with the requirements of quality management system standards and to continuously improve its effectiveness.
